Amenity Access

DWER- Waters Edge Ranch POA
 Amenity Access

Pool

Q: What are the operating hours of the pool?
A: The pool season typically runs from Memorial Day until Labor Day. During season, the pool is open every day from 7AM -10 PM. 

Q: How many guests can I have at the pool?
A: Residents are permitted up to 4 guests at any time. 

Q: Where is the pool located?
A: The pool is located inside Phase 2 Gate. Follow the street down to the cul-d-sac.

Q: Is alcohol allowed at the pool?
A: Use of alcohol is strictly prohibited at the pool.

Q: How do I get access to the pool?
A: Please email the DFW Amenity Access Team at dfwamenity@goodwintx.com to be provided the code. Please also cc the community manager, Stephanie Lacy, at Stephanie.Lacy@goodwintx.com.

Gate Access

Q: How can I obtain a vendor code for a delivery/service?
A: Please complete the attached (below) access form "DWER Service Provider Code Form" and return it to the DFW Amenity Access Team at dfwamenity@goodwintx.com. Please also cc the community manager, Stephanie Lacy, at Stephanie.Lacy@goodwintx.com. 

Q: How can I get an access code for my realtor or how my realtor can an access code?
 A: 
Please complete the attached (below) access form "DWER Realtor Gate Code Form" and return it to the DFW Amenity Access Team at dfwamenity@goodwintx.com. Please also cc the community manager, Stephanie Lacy, at Stephanie.Lacy@goodwintx.com. 

Q: How can I get a personal access code, gate remote, or call box entry for the gate?
 A: 
Please complete the attached (below) access form "DWER Resident Gate with Access Letter" and return it to the DFW Amenity Access Team at dfwamenity@goodwintx.com. Please also cc the community manager, Stephanie Lacy, at Stephanie.Lacy@goodwintx.com. 

 NOTE: Names can only be entered into the directory once your home is built on the lot.

Q: How long does it take for my request to be fulfilled and how will I receive my gate access remote?
A: Please allow up to 7 business days from form submission to receive your access device. When your access device is ready for pick up, you will receive an email notification. You can choose to either have your device mailed to you or pick it up at your local Goodwin office.

Q: How do I pay for my gate access remote?
 A: 
Any charges will be billed to your HOA account.  Click HERE to pay for any applicable charges.  

NOTE:  Charges will not be reflected on your account until your request has been processed and finalized.